CUSTOMER SUPPORT
>COMPREHENSIVE SUPPORT
At Multron Systems Pte Ltd, we offer a wide range of comprehensive services from design, supply, installation, warranty, maintenance and system upgrading, to full system replacement. Customers could be assured of our after-sales services and long term commitments.
- Technical Advice
- Systems Design
- Installation
- Regional Technical Support
- Products / Systems Training
- Warranty Management
- Systems Maintenance with 24-7 Emergency Services
>Research Development & Manufacturing
With our own in-house Products Research & Development team, our factory with modern production facilities manufactures Fire Alarm equipment under the stringent ISO 9001 Quality Management System, with International approvals.
OEM arrangement for clients, and flexibilities in offering customised products technical requirement are made possible.
In addition to Fire Alarm Equipment, we also produces our range of Fire Extinguishers, Hydrants, Hosereels and more, providing a one-stop solution to serve our clients’ requirements of Fire Protection needs.
>STOCKS & SPARES
With our Regional Head Office and Centralised Warehouse with ample stocks based in Singapore, which is a major global trading hub, we can ensure fast and efficient deliveries of commonly used equipment and spares to our clients in the Asia-Pacific region.
>CLEAN AGENT FILL STATION
Commonly used Clean Agent Fire Suppression Systems (namely FM200 and NOVEC 1230) meant for the fire protection of Critical Facilities and Data Centres are important to have proper after-sales support and services.
To provide the necessary effective and prompt fire protection support for these essential facilities, Multron always maintain ample stocks of equipment, and have our in-house Filling Station catering to our clients’ expectation of fast delivery, especially when replenishing the clean agent in case of an actual discharged with minimum downtime on site.
Our Filling Station is one of the rare few in this region that is certified and UL Listed, ensuring our clients that we are providing genuine products (Clean Agent), adhering to proper procedures, and with qualified technicians handling their equipment.
